Shipping policy
Effective Date: July 2026
Welcome to Mathbooksworld.store. We are committed to providing a smooth, reliable, and transparent shipping experience for every customer. Every jewelry piece is carefully inspected, securely packaged, and prepared with attention to detail before it leaves our fulfillment facility.
This Shipping Policy explains how we process, ship, and deliver your order.
1. Shipping Coverage
Mathbooksworld.store proudly offers worldwide shipping.
We currently ship to most countries and regions where our shipping partners provide reliable delivery services.
If shipping restrictions apply to your location, you will be notified during checkout or shortly after placing your order.
2. Free Worldwide Shipping
We are pleased to offer:
Free Standard Shipping on all orders worldwide.
No minimum purchase is required unless otherwise stated during promotional events.
Customers will never be charged standard shipping fees for eligible orders.
3. Order Processing
Orders are processed Monday through Friday, excluding weekends and public holidays.
After an order is successfully placed:
Order verification
Payment confirmation
Quality inspection
Packaging
Shipment preparation
Most orders are processed within 1–3 business days.
During holidays, product launches, or high-volume periods, processing may require additional time.
4. Estimated Delivery Time
Our standard estimated delivery time is:
7–10 Business Days
Delivery estimates begin after your order has been processed and shipped.
Please note that actual delivery times may vary depending on:
Destination country
Carrier operations
Customs clearance
Weather conditions
Transportation delays
Local holidays
Remote delivery areas
While we work hard to meet estimated delivery times, they cannot be guaranteed.
5. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing available shipment details.
If tracking is available for your destination, tracking information will also be provided.
Please allow some time for tracking updates to appear after the carrier receives your package.
6. Tracking Your Order
Customers may monitor shipment progress using the tracking information provided after dispatch.
Tracking updates depend on the shipping carrier and may occasionally be delayed while packages move between distribution centers.
A temporary lack of updates does not necessarily indicate that your package has been lost.
7. Customs, Duties And Taxes
International orders may be subject to customs inspections depending on local regulations.
Import duties
Customs fees
VAT
Local taxes
Brokerage fees
These charges, when applicable, are determined by the destination country's customs authority and remain the responsibility of the customer.
Mathbooksworld.store has no control over customs procedures or fees.
8. Delivery Delays
Occasionally, deliveries may experience delays due to circumstances beyond our control, including:
Severe weather
Natural disasters
Airline disruptions
Transportation shortages
Public holidays
Customs processing
Government inspections
Carrier network congestion
High seasonal order volume
We appreciate your patience whenever unexpected delays occur.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
Please verify:
Full name
Street address
Apartment or unit number
Postal code
City
State or province
Country
Phone number
If incorrect information is submitted, please contact us immediately.
Address changes cannot always be guaranteed after processing has begun.
10. Undeliverable Packages
Packages may be returned if:
The shipping address is incomplete
The address is incorrect
Delivery is refused
The carrier cannot access the destination
The package remains unclaimed
If a package is returned to us, we will contact you to discuss available reshipment or refund options where applicable.
Additional carrier charges may apply in certain situations.
11. Lost Packages
If your package appears lost during transit, please contact us promptly.
Our support team will work with the shipping carrier to investigate the shipment.
If a package is officially confirmed as lost, we will determine an appropriate resolution, which may include:
Replacement
Refund
Alternative solution
Each situation is reviewed individually.
12. Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible.
To help us investigate efficiently, please provide:
Order number
Clear photos of the product
Photos of the packaging
Photos of the shipping label
Description of the damage
Our team will review the information and work toward a fair resolution.
13. Multiple Shipments
If your order contains multiple products, items may occasionally be shipped separately.
This allows faster fulfillment when products are stocked in different warehouses.
You may therefore receive more than one tracking number.
Separate deliveries do not indicate missing items.
14. Delivery Responsibility
Once an order has been marked as delivered by the shipping carrier, customers are encouraged to retrieve the package promptly.
Mathbooksworld.store cannot guarantee compensation for packages that are lost, stolen, or damaged after confirmed delivery, although we will always do our best to assist whenever possible.
15. Shipping Restrictions
Certain products may not be available for shipment to specific countries due to:
Local regulations
Import restrictions
Carrier limitations
International sanctions
Safety requirements
If shipping is unavailable for your location, we will notify you before completing the order whenever possible.
16. Force Majeure
Mathbooksworld.store shall not be held responsible for shipping delays caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Floods
Earthquakes
Wildfires
Pandemics
Government actions
War
Civil unrest
Transportation interruptions
Labor strikes
Carrier operational disruptions
17. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Mathbooksworld.store
Address:
1395 Rue Paquet
L'Ancienne-Lorette, QC G2E 4K7
Canada
Email: support@Mathbooksworld.store
Phone: (866) 995-6636
Our customer support team is always happy to assist you with shipping questions, order tracking, delivery concerns, or general inquiries.