Contact Us

We'd Love to Hear From You

At Mathbooksworld, every customer is important to us. Whether you have a question before placing an order, need assistance with an existing purchase, or simply want to learn more about our collections, our dedicated customer support team is always here to help. We believe that exceptional service is an essential part of every luxury shopping experience, and we are committed to providing timely, professional, and personalized assistance whenever you need it.

Our knowledgeable support specialists are available to answer questions regarding product details, jewelry materials, sizing guidance, order processing, shipping updates, returns, exchanges, payment inquiries, and general shopping assistance. We understand that purchasing jewelry is a meaningful decision, whether you are shopping for yourself or selecting a thoughtful gift for someone special. For that reason, we strive to ensure every question is answered clearly and every concern is handled with genuine care.

If you are contacting us about an existing order, we recommend including your order number, the email address used during checkout, and a brief description of your inquiry. Providing this information allows our team to locate your order quickly and deliver the most efficient assistance possible. If your inquiry involves a damaged, incorrect, or defective item, attaching clear photographs will help us review the situation and provide an appropriate solution without unnecessary delays.

We value open communication and continuously work to improve every aspect of our customer experience. Your comments, suggestions, and feedback are always welcome, as they help us refine our collections, enhance our services, and better meet the expectations of customers around the world.

Customer Information

Store Name
Mathbooksworld

Business Address
1395 Rue Paquet
L'Ancienne-Lorette, QC G2E 4K7
Canada

Email
support@Mathbooksworld.store

Phone
(866) 995-6636

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Saturday
10:00 AM – 3:00 PM (Eastern Time)

Sunday & Public Holidays
Closed

We aim to respond to most email inquiries within 24–48 business hours. During holidays or peak shopping periods, response times may be slightly longer, but every inquiry will receive our full attention.

Thank you for choosing Mathbooksworld. We sincerely appreciate your trust and look forward to providing you with elegant jewelry, exceptional quality, and customer service that reflects the same timeless sophistication found in every piece we offer.